1. What products do you sell?
We sell automotive wiring harnesses, adapter harnesses, lighting conversion harnesses, and related electrical components.
2. Are your harnesses plug and play?
Most products are plug and play, but some may require an extra step such as connecting a fuse tap, mounting resistors, or adding a power wire. Please read the product description before ordering.
3. Are headlights or taillights included?
No. Unless stated otherwise, the listing is for the harness, adapter, module, or cable only. Lights are not included.
4. How do I know if it fits my vehicle?
Please review the product title, description, photos, and fitment notes before ordering. If you are unsure, contact us before purchasing.
5. What information should I send for fitment help?
Please send your vehicle year, make, model, trim, photos of your current connectors, and a link or photos of the lights you are installing.
6. How long does order processing take?
Most orders ship within 1 to 3 business days.
7. What shipping options do you offer?
Shipping options are shown at checkout. Standard and expedited options may be available depending on your location.
8. Will I receive tracking?
Yes. Tracking information will be sent once your order ships.
9. Do you accept returns?
Yes, returns may be accepted if the item is unused, uninstalled, unmodified, and returned in the same condition it was received.
10. What if I ordered the wrong item?
Contact us as soon as possible. The item may be returnable if it is unused and uninstalled.
Buyer is responsible for return shipping.
11. Can I exchange an item?
Exchanges may be available if the correct item is in stock and the original item is returned
unused and uninstalled.
12. What if my item arrives damaged or incorrect?
Contact us before installing the item. Please send photos of the product, packaging, and issue so we can review it.
13. Can I install the harness myself?
Many products are designed for simple installation, but basic automotive electrical knowledge is recommended.
14. Do you offer custom harnesses?
Custom harnesses may be available depending on the application. Contact us with details.
15. What payment methods do you accept?
Available payment methods are shown at checkout and may include major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
16. How can I contact you?
Please contact us through our website contact form
or email us at ShopKVSStore@gmail.com
or reply to your order confirmation email