Shipping policy

Shipping Rules Summary

Shipping cost: Free shipping on all orders
Shipping country: United States
Order processing time: 1 business day
Transit time: 3 to 5 business days
Total estimated delivery time: 4 to 6 business days
Shipping carrier: USPS Ground Advantage
Tracking: Tracking information is provided once the order ships

Order Processing Time

Orders are typically processed within 1 business day.

Orders are processed Monday through Friday, excluding weekends and holidays.

Orders placed after the daily order cutoff time may begin processing on the next business day.

During high order volume, processing may be delayed slightly.

Shipping Cost

We offer free shipping on all orders within the United States.

Shipping Method

Orders are shipped by mail using USPS Ground Advantage.

Estimated delivery time is based on Google Merchant Center and carrier estimates.

Delivery Time

The estimated total delivery time is 4 to 6 business days.

This includes:

Handling time: 1 business day
Transit time: 3 to 5 business days

Delivery time may vary depending on the destination, holidays, weather, carrier delays, and other transit conditions outside of our control.

Tracking Information

Once your order ships, a tracking number will be provided by email.

You can also track your order by logging into your customer account using the same email address used to place the order. Your order and tracking information will appear under your account order history.

Tracking information may also be available directly on the order status page.

Order Modifications and Cancellations

If an incorrect delivery address was entered, please contact us as soon as possible before the order ships.

Order changes or cancellations cannot be guaranteed once an order has been processed or shipped.

Weekend orders are processed the next business day.

For any order changes, please contact us by email.

KVS Delivery Guarantee (optional)

Add extra protection to your order against packages that are lost in transit, stolen after delivery, or marked as delivered but cannot be located. If an eligible package does not arrive, KVS will send a replacement at no additional cost.

  • Covers one replacement shipment, not a cash refund
  • Customer must contact you within 7 days of the delivery scan
  • Customer must first check around the property and with neighbors
  • The shipping address must have been entered correctly
  • Does not cover packages forwarded to another address
  • Higher value claims may require a police report
  • Orders without the guarantee remain subject to the carrier’s normal claim process

 

CONTACT INFORMATION

Company name: Khaalmu Vehicle Solutions

Address: 6609 Neckel St
Dearborn, Michigan 48126
United States

Email: shopkvsstore@gmail.com

Contact form: https://shopkvs.store/policies/contact-information

Opening hours:

Monday to Friday, 9:00am to 5:00pm

Preferred contact method: Email

For alternative contact options, please use the contact form:
https://shopkvs.store/pages/contact